Shipping Policy

Last updated: September 6, 2026

At Vastrio Clothing, we aim to process and ship orders as efficiently as possible. This Shipping Policy explains how orders are processed and delivered.

1. Shipping Coverage

We currently provide domestic shipping within India.

Shipping is available to serviceable locations covered by our courier and postal partners.

Free shipping is available on all domestic orders within India.

2. Order Processing and Dispatch

Orders are generally processed and shipped within 10 days from the date of order and/or payment confirmation, subject to product availability and other operational circumstances.

Once your order has been dispatched, it will be handed over to a registered domestic courier service and/or India Post, depending on the delivery location and service availability.

3. Delivery Address

Orders will be delivered to the shipping address provided by the customer during checkout.

Customers are responsible for providing accurate and complete delivery information, including:

• Full name
• Complete delivery address
• City
• State
• PIN code
• Valid phone number

Vastrio Clothing cannot be held responsible for delivery issues resulting from incorrect or incomplete information provided by the customer.

4. Delivery Time

Delivery time depends on the destination and the courier or postal service handling the shipment.

While we aim to dispatch orders within 10 days, the actual delivery time may vary due to:

• Delivery location
• Courier or postal service operations
• Weather conditions
• Public holidays
• Transportation disruptions
• Other circumstances beyond our reasonable control

Any estimated delivery date provided at the time of order is an estimate and may be subject to change.

5. Shipment Tracking

Where tracking is available, shipment tracking information may be provided to the customer using the contact details associated with the order.

Customers can contact us if they need assistance regarding the status of their shipment.

6. Shipping Charges

Free shipping is available on all domestic orders within India.

There are currently no standard domestic shipping charges for eligible deliveries.

If any additional charge becomes applicable due to a special delivery requirement or circumstance, the customer will be informed where applicable before the charge is incurred.

7. Delivery Delays

Vastrio Clothing works with registered courier and postal services for order delivery.

Although we make reasonable efforts to ensure timely delivery, we are not responsible for delays caused by courier companies, India Post, weather conditions, transportation disruptions, public holidays, government restrictions, or other circumstances beyond our reasonable control.

If your order is significantly delayed, please contact us so that we can assist you with the available information.

8. Incorrect or Incomplete Delivery Information

If an order cannot be delivered because the customer has provided an incorrect or incomplete address, incorrect PIN code, unavailable phone number, or other inaccurate delivery information, the customer should contact us as soon as possible.

Additional delivery or reshipping arrangements may be subject to the circumstances of the order.

9. Delivery Confirmation

Where applicable, delivery confirmation or shipment-related notifications may be sent to the email address or phone number provided during checkout.

10. Damaged or Missing Items

If your order arrives damaged or an item is missing, please contact us within 7 days of receiving the order.

Please provide your order number and relevant details. We may request photographs or other information to help us assess the issue.

For complete information about returns and refunds, please refer to our Refund/Return Policy.

11. Contact Us

If you have questions about shipping or the delivery of your order, please contact us:

Vastrio Clothing

Email: vastrioclothing@gmail.com
Phone: +91 9024603094

Head Office:
X/24 Raghunath Vihar, Panchayawala, Jaipur, Rajasthan - 302034, India